General/FAQ
General questions about Akumina.
Announcements
FAQ
- What information should I provide when creating a support ticket?
- Copilot popup modal and side bar showing within Headed Akumina sites
- How do I use the Akumina Support Portal?
- Is there a complete list of language codes?
- How do I modify the page inactivity timeout setting?
- How do I change what sites show in the selector in App Manager?
Support Documentation
- Akumina Technical Support SLA
- What are Akumina's Support Priority Definitions?
- Adding and Implementing a new widget view
- Creating a valid HAR file for troubleshooting
- Deploy Delivery Site From An Existing Central/Delivery Site Setup
- How do I remove an unwanted refiner filter from a page in Document Viewer?
Troubleshooting
- Akumina - How to generate a HAR file from an iOS Device
- Error: "Error downloading widget bundle"
- Error: "Error Querying Favorites_AK"
- Error: "Idle tracking cookie is missing"
- How to Clear Browser Cache via DevTools
- Session Expired Error Causing Loop Loading Site