Be detailed. Provide us with steps to reproduce the issue, as this helps put us in a better position to help you.
Urgent (Site down, widespread issue) High (Software components malfunctioning, but site still up for users) Normal (Issues with reduced business impact) Low (General question)
What environment is this issue happening in?
This is the Akumina version number of the front end of the site. You can find this version number in the Akumina debug panel listed as the "Debug Information".
This is only applicable for users on SharePoint Modern.
This is the Akumina version number of the App Manager. You can find this version number in the Akumina debug panel listed as the "App Manager Version" or in the App Manager.
Is your site on SharePoint Classic or Modern?
Is your site on SharePoint Office365 or SharePoint On-Premises?