Overview
By analyzing the captured web request in the HAR file, Akumina support can identify potential issues related to performance, page rendering, and other aspects of web browsing.
When troubleshooting problems, sharing the generated HAR file with support teams or developers can greatly assist in diagnosing and resolving the issues efficiently.
When troubleshooting problems, sharing the generated HAR file with support teams or developers can greatly assist in diagnosing and resolving the issues efficiently.
Applies To
- iOS
- iPad
- iPhone
- MacOS X
Solution
- On the iOS Device, go to Settings > Safari > Advanced > Enable Web Inspector;
- Connect the iOS device to the Mac computer using a cable and make sure the iOS device is recognized;
- On the iOS device, launch Safari and reproduce the issue;
- Using the Mac computer, launch Safari, then click on Develop > Select the relevant iPad > Click on the session and that will open the developer tools;
- From here, export the HAR file and send it to Akumina Support.
Other alternatives to capture HTTP/SSL traffic include using tools like Charles Proxy or Fiddler Everywhere for advanced troubleshooting scenarios.