Overview
Occasionally, when Safari users on a Mac, iPad or iPhone attempt to access your site, they will experience a redirect to an Akumina page, or find themselves stuck on a login loop.
Resolution
On an iPhone or iPad
- Open Settings
- Scroll down and tap on Safari
- Scroll to the Privacy & Security section and turn off Prevent cross-site tracking.
You should be able to return to the site and log in normally now.
On a Mac
-
In the Safari app
on your Mac, choose Safari > Preferences, then click Privacy. -
Deselect “Prevent cross-site tracking”
You should be able to go back to the site and log in normally now.
Conclusion
Other browsers have ways to offer users varying options for handling cookies. Cookies are an important facet of the Akumina experience because they offer a way to connect with data that provides a personalized experience for the end-user. As such, there are no plans to re-architect our product.